Job Title: Linux Engineer

Job Purpose: We are looking for an L1 Linux Engineer to provide first-line support, monitoring, and basic administration for Linux-based servers. The role involves handling day-to-day incidents, executing predefined procedures, and escalating issues to L2/L3 teams when necessary. This position is ideal for candidates starting their career in Linux system administration with strong fundamentals and eagerness to learn.

Experience:3+

Responsibilities:

• Monitor Linux servers and critical services using standard monitoring tools.
• Respond to alerts, tickets, and incidents in a timely manner.
• Perform basic user and group management (create, modify, disable accounts).
• Manage file system permissions and handle routine storage tasks.
• Execute regular health checks on servers (CPU, memory, disk utilization).
• Apply routine OS updates and patches under guidance.
• Start, stop, and check status of common services (SSH, Apache/Nginx, etc.).
• Perform backup verification and assist in restore requests.
• Escalate complex issues to L2/L3 Linux engineers with detailed troubleshooting logs.
• Maintain accurate documentation for activities and resolutions.
• Follow ITIL processes for incident, change, and problem management.

Mandatory:

• Basic knowledge of Linux operating systems (RHEL, CentOS, Ubuntu, SUSE).
• Familiarity with command-line operations (file management, permissions, processes).
• Understanding of networking fundamentals (IP, DNS, ping, traceroute).
• Awareness of basic storage concepts (mounting, partitions, LVM).
• Strong problem-solving skills and ability to follow runbooks.