Infinity Learn – Inside Sales (WFO)

Academic Counsellor / Sr. Academic Counsellor Job Description (Experienced 0-3yrs)

About Infinity Learn

Infinity Learn, backed by Sri Chaitanya Education Group, is a hub of DIGITAL TALENT who are well-equipped to define the futuristic approach for the learners.

Our result-oriented and passionate team is committed to making the process of learning infinite and fun. We want to build INNOVATION READY TECHNOLOGY to make the best of online education.

We value outcomes to constantly improve our processes and approach towards the ever-growing & evolving learners' community. We bring course design models that present the components of learning in a flexible course structure that gives students the option of attending sessions face to face, online or both.

About the Role:

Academic Counsellor is the face of Infinity Learn for all our students & parents and will help them understand how to leverage IL Platform for their learning. This is an individual contributor role in an employee oriented, high-performance environment that emphasizes on spreading the Infinity Learn’s unique way of learning.

Roles & Responsibilities

• Fix appointments and conduct demo sessions on a daily basis with prospective students & their parents.
• Will have to do consultative outbound calls & follow-up calls on a daily basis with prospective students & their parents.
• Understand Customer profiles & learning problems to explain implications of ineffective learning methods and create the need for Infinity Learn course offerings through a structured Counselling Session with the student and the parents.
• Handle Objections and Price Negotiation to generate Sales Revenue.
• Learn/Upgrade one’s own Product Knowledge, Sales Skills, and market understanding to achieve and exceed growing Sales target(s).

Desired Skills

• The candidate should have broadband service and a laptop/desktop with functional audio/video plugins.
• Have good communication skills in English and Hindi with professional presentation.
• Comfortable working with 6 days in a Fast-Paced Environment.
• Keen interest in education.
• A knack for sales and positioning an idea.
• Target driven with a problem-solving approach.
• Interested in mentoring students.

Academic Qualification:

• Any graduate degree/ post graduate degree

Working Days:

6 days working week (Monday – week off.)

Note: Post joining, you are required to clear the CRT and OJT process.