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International customer service
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International customer service84
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84
Applications
About the Job
Skills
Company Overview
IMCS Group is a prominent IT, Healthcare, and Professional Staffing Company that specializes in helping enterprises enhance their staffing investments for optimal business performance. With a focus on quality, efficiency, and technology-driven growth strategies, IMCS Group stands out for its commitment to excellence in customer service and strategic IT implementations.
Job Overview
Seeking an International Customer Service Representative with 1-3 years of experience for a Full-Time role in Noida, Uttar Pradesh, India. Join IMCS Group, a leading IT, Healthcare, and Professional Staffing Company with 201-500 employees, known for optimizing businesses' value through staffing solutions and achieving world-class performance.
Qualifications and Skills
- Excellent communication skills
- Experience in international voice and customer service
- Proficiency in handling inbound voice calls
- Knowledge of US process and international customer service standards
- Ability to prioritize and multitask effectively in a fast-paced environment
- Strong problem-solving skills and a customer-centric approach
Roles and Responsibilities
- Handle international customer queries via inbound voice calls
- Provide exceptional customer service to clients in a professional manner
- Assist customers with their inquiries, complaints, and provide solutions
- Ensure timely and effective resolution of customer issues
- Maintain accurate records of customer interactions and transactions
About the company
Industry
Staffing and Recruiting
Company Size
201-500 Employees
Headquarter
Irving
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