Chat Support Service _BFSI Domain 29
Applications
29
Applications
Noida
Full-Time
Junior: 1 to 3 years
₹ 5L - ₹ 7L (Per Year)
Posted on Apr 24 2024
About the Job
Skills
Excellent communication skills
Customer service orientation
Problem-solving abilities
Empathy and patience
Multi-tasking
Attention to detail
Ability to work under pressure
Chat support
Urgent Hiring for Chat support Associates for a MNC client, Noida location.
Salary –Upto 06 LPA as per experience
Exp _ 18 months of experience in international BPO Including 06 months in Voice & 06 months in Chat Process.
Minimum – 06 months of Experience in BFSI Industry.
RESPONSIBILITIES: Candidates hired would be involved in providing chat support to the customers and provide resolution in case of any query
Skills:
- Min 18 Experience in chat/Voice (50% voice) support in any International BPO process.
- Min 6 months BFSI Experience
- Ability to address customer complaints, or other issues with products or services.
- Flexible enough to meet the needs of your diverse customer base.
- Sales skill for conversion will be an added advantage.
- Excellent judgment and decision-making skills.
- Good mathematical Skills.
- High attention to details
- Active listener / good listening / Comprehension ability.
About the company
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance. IMCS Group supports strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. In additi ...Show More
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance. IMCS Group supports strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. In addition, IMCS provides hospitals and medical facilities with high-quality clinical professionals with the highest standards and compliance to provide the best medical care. At IMCS Group, quality and efficiency are of paramount importance. Our consistent growth, many successful customer engagements, and high customer retention are the hallmarks of our success. In addition, our passion for taking complex business processes and simplifying them by applying the right technology has been the key to our success. At all times, IMCS ensures the highest standards of quality in providing resources, time, and material to design, implement, and support to keep organizations operating efficiently. ...Show Less
Industry
Staffing and Recruiting
Company Size
201-500 Employees
Headquarter
Irving
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