🚨 Mega Walk-In Drive! 🚨
For BPO - Axis Bank Process
Location: Noida, Sector 63
Salary: ₹15,000 CTC

🕙 Time: 10am-3pm
📍 Venue: D12 Ocube Services Sector 63 Noida

🔹 Requirements:

Carry your resume with "HR Bhavneet" written on top.
Contact Person: HR Bhavneet (8130575252)
Don’t miss out! See you at the walk-in.

Company OverviewOcube Services is a leading firm in the Business Process Outsourcing industry, located in the bustling Area of Noida, Sector 63. The company operates with a strong foundation headquartered in the UAE and employs between 501-1000 individuals. We are committed to delivering exceptional services and innovative solutions to our clients. To learn more about us, visit our website: <a href="http://ocube.ooo" rel="noopener noreferrer" target="_blank">ocube.ooo</a>. Job OverviewOcube Services is seeking a skilled Finance Admin Executive to join our dynamic team. This full-time position is based in Noida and revolves around vital financial operations like accounts payable, receivable, and financial analysis. This role provides an excellent opportunity to contribute towards the company's financial efficiency. Candidates with strong financial acumen and multitasking abilities are encouraged to apply.<ul><li>Working 24/7 shifts</li><li>6 days a week</li><li>Immediate joiners preferred</li></ul> Qualifications and Skills<ul><li>Proficiency in accounts payable processes to ensure timely and accurate vendor payments, including tracking and validation of all invoices. (Mandatory skill)</li><li>Experience in accounts receivable procedures, involving tracking receivables and ensuring due collections. (Mandatory skill)</li><li>Strong financial analysis skills to interpret financial data, assess performance, and provide relevant insights. (Mandatory skill)</li><li>Proficiency in financial reporting, including the ability to prepare accurate financial documents and maintain financial integrity.</li><li>Experience in budgeting and forecasting to help in planning, managing resources, and aligning with company goals.</li><li>Advanced proficiency in Microsoft Excel for creating detailed spreadsheets, analysis, and data visualizations.</li><li>Keen attention to detail with strong organizational skills to manage multiple financial operations accurately.</li><li>Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.</li></ul> Roles and Responsibilities<ul><li>Manage all accounts payable and receivable activities, ensuring transactions are processed efficiently and accurately.</li><li>Conduct financial analysis and prepare reports that support strategic financial decisions within the organization.</li><li>Assist in the budgeting and forecasting processes by compiling data and preparing relevant financial analyses.</li><li>Maintain precise financial records and handle accounting software used in recording transactions.</li><li>Collaborate with other departments to ensure consistent financial management across the organization.</li><li>Ensure compliance with internal and external financial policies and regulations.</li><li>Contribute to monthly, quarterly, and annual closing processes, ensuring all financial documents are completed accurately.</li><li>Provide support during audits with prepared data and reports for audit compliance and accuracy.</li></ul>

Company OverviewAt Ocube Services, we are redefining the way businesses grow by offering cost-effective, transformative, and tailored outsourcing solutions. Located in Noida, Uttar Pradesh, our company specializes in Outsourcing and Offshoring Consulting, employing between 1001-5000 employees. We strive to provide innovative services that cater to the unique needs of our clients across diverse industries. Job OverviewWe are seeking an enthusiastic Business Development Associate for our International Sales Process at Ocube Services. This is a full-time, Business Development Associate-level position based in Noida. The ideal candidate will have exceptional skills in sales, communication, and international business. The role focuses on both strategic and operational tasks to support our expanding global clientele. Qualifications and Skills<ul><li>Proven sales expertise with a strong track record in achieving sales targets. (Mandatory skill)</li><li>Exceptional communication skills to effectively interact with international clients. (Mandatory skill)</li><li>Demonstrated knowledge in international business practices and strategies. (Mandatory skill)</li><li>Proficiency in negotiation tactics to close deals that align with business objectives.</li><li>Strong market research capabilities to identify new business opportunities and trends.</li><li>Ability to build and nurture relationships with potential and existing clients.</li><li>Experience in lead generation and developing strategies to attract clients.</li><li>Familiarity with customer relationship management tools for seamless client interaction.</li></ul> Roles and Responsibilities<ul><li>Develop and implement sales strategies to achieve business development goals.</li><li>Identify potential clients and generate leads through various channels.</li><li>Engage with international clients to establish and maintain productive relationships.</li><li>Conduct market research to stay abreast of industry trends and competitor activities.</li><li>Negotiate and close deals that meet company sales and revenue targets.</li><li>Collaborate with internal teams to align business development activities with company objectives.</li><li>Prepare and present sales reports to management on a regular basis.</li><li>Prioritize client satisfaction and continuously improve service offerings to enhance customer experience.</li></ul>

<h3>Position: Team Leader - BPO</h3>📍 Location: Noida💼 Company: Ocube Services <h3>Role Overview</h3>We are looking for a dynamic and experienced Team Leader to oversee and lead a team of BPO professionals. The ideal candidate will ensure operational excellence, meet performance goals, and maintain a high level of team engagement. <h3>Key Responsibilities</h3><ul><li>Team Management:</li><li class="ql-indent-1">Supervise, coach, and mentor a team of associates to achieve individual and team performance targets.</li><li class="ql-indent-1">Manage daily operations and address team queries and challenges effectively.</li><li>Performance Monitoring:</li><li class="ql-indent-1">Track team performance metrics (KPIs) such as productivity, quality, and attendance.</li><li class="ql-indent-1">Conduct regular performance reviews and provide actionable feedback to team members.</li><li>Operational Excellence:</li><li class="ql-indent-1">Ensure adherence to company policies, processes, and client SLA requirements.</li><li class="ql-indent-1">Monitor workflow and delegate tasks to optimize efficiency.</li><li>Problem-Solving:</li><li class="ql-indent-1">Resolve escalations and operational challenges proactively.</li><li class="ql-indent-1">Analyze data and provide insights for process improvement and efficiency.</li><li>Communication:</li><li class="ql-indent-1">Act as the primary liaison between team members and management.</li><li class="ql-indent-1">Facilitate regular team meetings and ensure open communication channels.</li><li class="ql-indent-1"> </li></ul><h3>Qualifications &amp; Skills Required</h3><ul><li>Experience:</li><li class="ql-indent-1">Minimum 2-5 years of experience in a BPO environment, with at least 1 year in a team leader role.</li><li>Education:</li><li class="ql-indent-1">Graduate in any discipline (preferred).</li><li>Skills:</li><li class="ql-indent-1">Strong leadership and interpersonal skills.</li><li class="ql-indent-1">Excellent communication (verbal and written) and decision-making abilities.</li><li class="ql-indent-1">Proficiency in MS Office tools (Excel, Word, PowerPoint).</li><li class="ql-indent-1">Ability to work in a fast-paced and target-driven environment.</li><li class="ql-indent-1"> </li></ul><h3>What We Offer</h3><ul><li>Competitive salary and incentives.</li><li>A supportive and growth-oriented work environment.</li><li>Opportunities for career advancement within the organization.</li><li> </li></ul>📩 How to ApplyInterested candidates can share their resumes at bhavneetkaur@im.ocubeservices.com with the subject line: Application for Team Leader - BPO Role.

Position: Quality Analyst Location: Noida Department: Quality TeamOverview: We are seeking a detail-oriented Quality Analyst with a strong background in sales to join our dynamic team. The ideal candidate will ensure the highest quality of our sales processes and deliverables, helping to enhance customer satisfaction and drive revenue growth.Key Responsibilities:<ol><li>Quality Assurance:</li></ol><ul><li class="ql-indent-1">Develop and implement quality assurance processes for sales activities.</li><li class="ql-indent-1">Conduct regular audits of sales calls, emails, and customer interactions to assess compliance with company standards.</li><li class="ql-indent-1">Identify areas for improvement and recommend solutions to enhance sales performance.</li></ul><ol><li>Data Analysis:</li></ol><ul><li class="ql-indent-1">Analyse sales data to identify trends, patterns, and areas for improvement.</li><li class="ql-indent-1">Create reports and dashboards to communicate findings and support decision-making.</li></ul><ol><li>Collaboration:</li></ol><ul><li class="ql-indent-1">Work closely with sales teams to understand processes and identify quality gaps.</li><li class="ql-indent-1">Collaborate with training teams to develop materials that address identified quality issues.</li></ul><ol><li>Customer Feedback:</li></ol><ul><li class="ql-indent-1">Gather and analyse customer feedback to assess the effectiveness of sales strategies.</li><li class="ql-indent-1">Develop actionable insights to enhance customer experience and satisfaction.</li></ul><ol><li>Training and Support:</li></ol><ul><li class="ql-indent-1">Assist in the onboarding and continuous training of sales staff on quality standards and best practices.</li><li class="ql-indent-1">Provide ongoing support and coaching to improve sales techniques and customer interactions.</li></ul>&nbsp;&nbsp;<ol><li>Continuous Improvement:</li></ol><ul><li class="ql-indent-1">Stay updated on industry trends and best practices in quality assurance and sales.</li><li class="ql-indent-1">Foster a culture of quality within the sales team by promoting best practices and recognizing high performance.</li></ul><ol><li>Root Cause Analysis: </li></ol>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct root cause analysis (RCA) in identified defects/errors and suggest preventive measures for future releases.Qualifications:<ul><li>Any Bachelor’s degree</li><li>2+ years of experience in a sales role, with a proven track record of achieving targets.</li><li>2+ years of experience in quality assurance or a related field.</li><li>Strong analytical skills with the ability to interpret data and make informed decisions.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in CRM software and data analysis tools.</li></ul>Preferred Skills:<ul><li>Experience in developing quality metrics and performance indicators.</li><li>Familiarity with customer relationship management and sales enablement tools.</li><li>Knowledge of quality management methodologies (e.g., Six Sigma)</li></ul>

*Urgent Hiring* Profile : *Customer service Associate*(Inbound)(Outbound)Voice process and chat process *REQUIREMENTS* * Undergraduates/Graduates both can apply * Must have Excellent communication skills * Should be ok with outbound calls For outbound process * Should be ok with voice process *Salary** 15k CTC - 35K CTC 📍D12 ,Noida sector 63 Ocube services Note: Feel free to share with your friends and colleagues Contact person: BhavneetContact Number: 8130575252