International voice Executive

Chandigarh
Full-Time
Fresher: Less than 1 year
2L - 2L (Per Year)

About the Job

Skills

Communication
Customer Service
Customer Experience

RESPONSIBILITY:

 Review customer service notes

 Check status of services on account in diagnostic tools

 Take appropriate steps to resolve customer's problems

 Troubleshoot technical issues related to customer’s services

 Communicate effectively and close the loop with clients in case of observations

 Update status in internal as well as client tools

  Meet process expectations with high quality standards and adherence to SLAs.

About the company

SAICOOPER HR Extension Pvt Ltd, is promoted by professional who have worked in various corporate who incorporated Small to Big organization is in the business of Temporary staffing & shared services support staff. Permanent staffing as well as setup from hirining to Hr. policy & process

Industry

BPO / Call Centre

Company Size

11-50 Employees

Headquarter

Bangalore

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