SAICOOPER HR Extension Pvt Ltd, is promoted by professional who have worked in various corporate who incorporated Small to Big organization is in the business of Temporary staffing & shared services support staff. Permanent staffing as well as setup from hirining to Hr. policy & process 

Responsibility Flipkart Process Domestic Experience . Conducting NHT Batches for the process . Auditing Calls Conducting Training Session Prepare training Material as per the process . Publishing Report On daily Basis . Prepare mis report as per the training . Following with client related process to new updates . Supervision and supporting agents Through OJT . Conducting soft skill and customer service session during batches to ensure good call quality .

RESPONSIBILITY: &nbsp;Review&nbsp;customer service notes&nbsp;Check status of services on account in diagnostic tools&nbsp;Take appropriate steps to resolve customer's problems&nbsp;Troubleshoot technical issues related to customer’s services&nbsp;Communicate effectively and close the loop with clients in case of observations&nbsp;Update status in internal as well as client tools&nbsp;&nbsp;Meet process expectations with high quality standards and adherence to SLAs.

<h2>Job description</h2><h2> </h2>We are hiring Large Domestic BPO! Design and implement overall recruiting strategy, Develop and update job descriptions and job specifications.Perform job and task analysis to document job requirements and objectives.Managing end-to-end recruitment. Role<a href="https://www.naukri.com/recruitment-talent-acquisition-other-jobs" rel="noopener noreferrer" target="_blank">Recruitment &amp; Talent Acquisition - Other</a>Industry Type<a href="https://www.naukri.com/bpo-call-centre-jobs" rel="noopener noreferrer" target="_blank">BPO / Call Centre</a>Functional Area<a href="https://www.naukri.com/human-resources-jobs" rel="noopener noreferrer" target="_blank">Human Resources</a>Employment TypeFull Time, PermanentRole CategoryRecruitment &amp; Talent Acquisition Education UG :Any GraduatePG :Any Postgraduate

Saicooper Hr Extension Pvt. Ltd.