Company OverviewHomeTriangle Online Services Pvt Ltd. is an innovative information technology and services company with operational activities in Bengaluru. Our focus is on providing exceptional online services and technological solutions. With a dedicated team of 11-50 employees, we are committed to delivering excellence and enhancing customer satisfaction through cutti

HomeTriangle Online Services Pvt Ltd. is an information technology and services company based out of #127Popcorn streetNRI layout double roadKalkere, Bengaluru, India.

Company OverviewHomeTriangle Online Services Pvt Ltd. is an information technology and services company based in Bengaluru, India. Specializing in providing a wide array of services, the company boasts a dynamic team of 11-50 employees committed to enhancing customer satisfaction. Learn more about us at <a href="http://hometriangle.com" rel="noopener noreferrer" target="_blank">our website</a>. Job OverviewWe are seeking a Junior Customer Care Executive to join our team in Bengaluru. This is a full-time, contract position ideal for individuals with a minimum of 1 year of work experience in customer service. You will be responsible for addressing customer inquiries and ensuring a high level of customer satisfaction. Qualifications and Skills<ul><li>Minimum 1-year experience in a customer service role.</li><li>Excellent communication skills to effectively interact with customers and resolve issues.</li><li>Problem-solving abilities to tackle customer queries swiftly and efficiently.</li><li>Empathy towards customers, ensuring their concerns are understood and addressed.</li><li>Knowledge of the product/service to provide accurate and helpful information.</li><li>Attention to detail to ensure all customer interactions are recorded accurately.</li><li>Ability to remain calm under pressure, especially during peak inquiry times.</li><li>Proficiency in using customer service software and tools.</li></ul> Roles and Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li><li>Provide accurate information about our services and address customer concerns.</li><li>Resolve customer complaints by identifying issues and applying appropriate solutions.</li><li>Maintain records of customer interactions and transactions.</li><li>Follow up on customer interactions to ensure the issues have been resolved.</li><li>CTC Offered - 18000 - 25000</li></ul>

The ideal candidate is a creative problem solver at heart who thrives in a team environment. You will help manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research.&nbsp;&nbsp;Responsibilities • Extremely active and energetic candidates • Should be able to communicate in English , Telugu and Hindi languages fluently • Contact potential clients through cold calls and emails • Ability to multitask, prioritize, and manage time effectively • Excellent communication and negotiation skills Maintain the database using your organizational skills to streamline processes and clean up the data Qualifications<ul><li>Bachelor's degree or equivalent experience</li><li>Excellent written and verbal communication skills</li><li>Highly organized with excellent attention to detail</li></ul>