Customer Service Representative
Customer Service Representative218
Applications
218
Applications
Vadodara
Full-Time
Junior: 1 to 3 years
₹ 20K - ₹ 25K (Per Month)
Posted on Jun 10 2023
Not Accepting Applications
About the Job
Skills
Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Data Entry
Customer Service Representative Responsibility
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- 1-3 years experience in handling customers
About the company
H&M Virtual Services Pvt. Ltd. is Indian based consultancy firm that provides ace counselling services for helping digital businesses grow. With our experience and expertise, we provide you with cutting-edge solutions for generating business leads, closing leads into customers, hiring people off-shore, and promoting the overall marketing of your products.
H&M Virtual Services Pvt. Ltd. is Indian based consultancy firm that provides ace counselling services for helping digital businesses grow. With our experience and expertise, we provide you with cutting-edge solutions for generating business leads, closing leads into customers, hiring people off-shore, and promoting the overall marketing of your products.
Industry
BPO
Company Size
11-50 Employees
Headquarter
603-604, Imperial Heights...
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