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Client Servicing Executive

Ghaziabad
Full-Time
Fresher: Less than 1 year
19K - 20K (Per Month)
Posted on Jan 31 2024

About the Job

Skills

Microsoft Excel
english communication
good in verbal and written
Good in followups
Digital entry
customer service

Our client which is into Advertising, Branding and Digital Marketing is looking for:


Designation: Client Servicing Executive


Education: Graduate/BBA/MBA


Gender: Male/Female


Experience: Fresher/Experienced


Salary: Upto 20k /As per experience and skillsets


Location: Mohan Nagar, Ghaziabad


Client Servicing Executive Responsibilities:


  • Dealing with and follow ups with client
  • Updating the tracker regularly
  • Retaining the existing clients and creating new one.
  • Cultivating solid relationships with clients through the provision of exceptional after-sales service.
  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Identifying ways to overcome clients' initial dislike of company products.
  • Maintaining an accurate record of all existing and potential clients.
  • Responding to client inquiries in a timely and professional manner.
  • Training and providing overall guidance to client service employees.
  • Organizing training seminars to enable clients to fully utilize product features and benefits.
  • Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Client Servicing Executive Requirements:

  • Bachelor's degree in business administration or an industry-related field.
  • Proven experience working as a client servicing executive.
  • Proficiency in Microsoft Excel.
  • Working knowledge of Customer Relationship Management (CRM) software.
  • The ability to work efficiently under pressure.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.

Special Skills:

 Should be good with Excel

 Should be good in English communication – Verbal & written

 Should be presentable good in follow ups.


Pls whatsapp cv at 9911255850 or at davendrasharma@helisconsulting.com

About the company

Helis is India's leading Multi-Process HR outsourcing Technology Company, specializing in HR shared services, Recruitment, Payroll & Compliance Management, T&D and HR Restructuring Solutions.

Industry

Staffing and Recruiting

Company Size

51-200 Employees

Headquarter

New Delhi, Delhi