Helis is India's leading Multi-Process HR outsourcing Technology Company, specializing in HR shared services, Recruitment, Payroll & Compliance Management, T&D and HR Restructuring Solutions.

Our client which is into Advertising, Branding and Digital Marketing is looking for: Designation: Client Servicing Executive Education: Graduate/BBA/MBA Gender: Male/Female Experience:&nbsp;Fresher/Experienced Salary: Upto 20k /As per experience and skillsets Location: Mohan Nagar, Ghaziabad <h3>Client Servicing Executive Responsibilities:</h3> <ul><li> Dealing with and follow ups with client</li><li> Updating the tracker regularly</li><li> Retaining the existing clients and creating new one.</li><li>Cultivating solid relationships with clients through the provision of exceptional after-sales service.</li><li>Creating a positive onboarding experience for new clients.</li><li>Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.</li><li>Identifying ways to overcome clients' initial dislike of company products.</li><li>Maintaining an accurate record of all existing and potential clients.</li><li>Responding to client inquiries in a timely and professional manner.</li><li>Training and providing overall guidance to client service employees.</li><li>Organizing training seminars to enable clients to fully utilize product features and benefits.</li><li>Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.</li></ul><h3>Client Servicing Executive Requirements:</h3><ul><li>Bachelor's degree in business administration or an industry-related field.</li><li>Proven experience working as a client servicing executive.</li><li>Proficiency in Microsoft Excel.</li><li>Working knowledge of Customer Relationship Management (CRM) software.</li><li>The ability to work efficiently under pressure.</li><li>Excellent organizational and time management skills.</li><li>Strong analytical and problem-solving skills.</li><li>Effective communication skills.</li><li>Exceptional customer service skills.</li></ul>Special Skills: Should be good with Excel Should be good in English communication – Verbal &amp; written Should be presentable good in follow ups. Pls whatsapp cv at 9911255850 or at&nbsp;davendrasharma@helisconsulting.com

Helis Consulting (P) Ltd.