Key Responsibilities:

• Handle incoming sales inquiries via email, phone, and website leads.
• Prepare and send quotations, proforma invoices, and follow-up for closures.
• Coordinate with production, logistics, and finance teams to ensure timely deliveries and billing.
• Maintain and update CRM systems and sales databases.
• Support field sales team by scheduling meetings, follow-ups, and sending product brochures or technical documents.
• Process sales orders and coordinate dispatch activities.
• Address customer queries related to products, prices, and availability.
• Assist in generating weekly/monthly sales reports for internal review.
• Maintain records of customer interactions, feedback, and complaints for continuous improvement.

📚 Required Skills & Qualifications:

• Bachelor’s degree (B.Com / BBA / BA / Any graduate; MBA preferred but not mandatory).
• 1–3 years of experience in internal sales, telesales, or customer support.
• Proficient in MS Office (Excel, Word, PowerPoint); knowledge of CRM or ERP software is an advantage.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Customer-oriented mindset with a proactive approach.

🎁 What We Offer:

• Competitive salary with performance-based incentives.
• Opportunity to grow within the sales and marketing function.
• Dynamic and supportive work environment.
• Exposure to a wide range of industrial products and markets.