Job Summary:

The Assistant Manager – Human Resources plays a vital role in supporting the HR department in all day-to-day operations including recruitment, onboarding, training, employee engagement, performance management, and compliance. The role focuses on maintaining a positive and productive work environment aligned with hotel policies and hospitality industry standards.

Key Responsibilities:

1. Recruitment & Onboarding

• Coordinate with department heads for manpower planning and hiring needs.
• Manage job postings, resume screening, interviews, and reference checks.
• Ensure smooth onboarding, documentation, and induction for new employees.
• Maintain an active database of candidates and recruitment agencies.

2. Employee Relations & Engagement

• Act as a point of contact for employee queries, concerns, and grievances.
• Promote positive work culture through employee engagement activities and events.
• Support in conducting employee surveys, feedback sessions, and internal communication initiatives.

3. Training & Development

• Identify training needs in coordination with department heads.
• Organize internal and external training programs to enhance employee skills.
• Track training attendance, feedback, and effectiveness.

4. HR Operations & Compliance

• Maintain and update employee records, attendance, leave, and payroll data.
• Ensure compliance with labor laws, hotel HR policies, and statutory requirements.
• Assist with audits, PF, ESI, and other legal documentation.
• Prepare HR reports and MIS as required.

5. Performance Management

• Support the performance appraisal process, including review cycles and documentation.
• Assist in setting KPIs and tracking employee performance with relevant departments.

Key Skills and Competencies:

• Strong interpersonal and communication skills
• Knowledge of hotel operations and hospitality workforce management
• Familiarity with labor laws and HR compliance in the hospitality sector
• Proficiency in MS Office and HRMS tools
• Ability to handle confidential information with professionalism
• Conflict resolution and employee counseling skills

Qualifications:

• Bachelor's or Master’s Degree in Human Resources, Hospitality Management, or related field
• 2–4 years of relevant HR experience in the hotel/hospitality industry
• Working knowledge of statutory regulations related to hotels and employee welfare

Working Conditions:

• Hotel-based role; may require working on weekends or public holidays based on business needs
• Will interact regularly with multiple departments and staff levels

Send resume to WA - 9446283381 / 9446218338