Technical Support Engineer



Junior (1 to 3 years)
2L - 5L (Per Year)
Posted on Nov 25 2022

About the Job


Problem Solving

Provide technical assistance with computer hardware and software

Resolve issues for staff via phone, in person, or electronically

Perform hardware and software installations, configurations and updates as needed

Provide introductory on-line & classroom training for company products

Resolve technical issues in a timely manner using available resources within the company



  • In-depth knowledge in the product that the technician is supporting.
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills



  • 1+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills

Put your CV here. -

About the company

Grapes Innovative Solutions was founded by Mr.Jerald Nepoleon in the year 2000. Our main focus is on developing a single solution for all the software requirements inside a hospital. The one stop solution is named as Grapes. For the last 22 years, Grapes has been revolutionizing the healthcare industry by offering automation in different aspects.


Computer Software

Company Size

11-50 Employees


Info park Koratty


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