Grapes Innovative Solutions was founded by Mr.Jerald Nepoleon in the year 2000. Our main focus is on developing a single solution for all the software requirements inside a hospital. The one stop solution is named as Grapes. For the last 22 years, Grapes has been revolutionizing the healthcare industry by offering automation in different aspects.

Company OverviewGrapes Innovative Solutions is a leading company in the Computer Software industry, specializing in comprehensive software solutions for hospitals. Since 2000, we have been pioneering healthcare automation with our flagship product, Grapes. Located in Info park, Koratty and employing between 50 to 80 staff members, we are committed to transforming healthcare operations through advanced technology. Visit us at <a href="http://grapeshms.com" rel="noopener noreferrer" target="_blank">grapeshms.com</a>. Job OverviewWe are seeking a Junior Tele Caller to join our team on a full-time basis in Thrissur. The ideal candidate will have 1 to 3 years of relevant work experience in telecommunication and customer service. This role is pivotal in engaging clients and supporting the sales team by fostering professional communication and customer satisfaction. Qualifications and Skills<ul><li>Minimum of 1 to 3 years experience in telecommunications and providing exceptional customer service (Mandatory skill).</li><li>Strong active listening skills to effectively understand and respond to customer needs and queries.</li><li>Excellent interpersonal skills with the ability to effectively communicate and build rapport with various stakeholders.</li><li>Demonstrated empathy in understanding and addressing client concerns to ensure customer satisfaction and loyalty.</li><li>Ability to represent the brand positively and professionally in all customer interactions.</li><li>Flexibility and adaptability to adjust communication styles to different types of clients and scenarios.</li><li>In-depth product knowledge to accurately convey information and assist clients effectively.</li><li>Telecommunications expertise to manage calls efficiently and use relevant software and tools (Mandatory skill).</li></ul> Roles and Responsibilities<ul><li>Manage a high volume of incoming and outgoing calls to nurture leads and convert them into sales opportunities.</li><li>Identify customer needs through active listening and provide appropriate solutions by guiding them through our product offerings.</li><li>Maintain a positive and professional attitude when handling customer inquiries and complaints.</li><li>Assess customer satisfaction and provide feedback to the management team to improve overall service delivery.</li><li>Collaborate with the sales team to ensure seamless execution of marketing campaigns and customer follow-ups.</li><li>Document customer interactions and transactions accurately in the CRM system for future reference and analysis.</li><li>Continuously update knowledge of industry trends and company products to better support and inform customers.</li><li>Participate in team meetings and training sessions to enhance skills and knowledge related to customer communication and product updates.</li></ul>

Company OverviewGrapes Innovative Solutions, founded by Mr. Jerald Nepoleon in 2000, is headquartered in Info Park Koratty. With a focus on revolutionizing the healthcare industry, Grapes offers a one-stop software solution named "Grapes IDMR" for all hospital requirements. With over 24 years of industry experience and a team of 50-100 employees, Grapes Innovative Solutions continues to lead in healthcare automation. Job OverviewWe are seeking a motivated Telesales Specialist to join our team at Grapes Innovative Solutions in Thrissur. This is a full-time, junior-level position requiring 1 to 3 years of relevant work experience. The successful candidate will play a vital role in driving sales through effective communication and strong sales skills, contributing to our mission of delivering exceptional healthcare software solutions. Qualifications and Skills<ul><li>Good communication skills to effectively engage with potential clients and articulate product benefits clearly.</li><li>Strong interpersonal skills to build and maintain productive relationships with clients and team members.</li><li>Proven sales skills to meet or exceed sales targets and contribute to the company's revenue growth.</li><li>Ability to actively listen to customer needs and address their queries efficiently and accurately.</li><li>Self-motivated and goal-oriented mindset to drive personal and organizational success in telesales.</li><li>Proficient in handling sales calls and follow-up communications through various channels.</li><li>Ability to quickly learn and understand the features and benefits of our healthcare software solutions.</li><li>Strong organizational skills to manage multiple prospects and prioritize tasks effectively.</li></ul> Roles and Responsibilities<ul><li>Conduct outbound telesales calls to prospective clients in the healthcare sector.</li><li>Identify customer needs and provide suitable solutions using our healthcare software products.</li><li>Maintain and update client databases with accurate and relevant information.</li><li>Follow up on leads and close sales to achieve monthly and quarterly sales targets.</li><li>Collaborate with the sales team and management to develop effective sales strategies.</li><li>Provide excellent customer service to ensure customer satisfaction and retention.</li><li>Gather customer feedback and communicate it to the relevant departments for product improvement.</li><li>Prepare regular sales reports and update on the progress of leads and sales activity.</li></ul>

Company OverviewGrapes Innovative Solutions, founded by Mr. Jerald Nepoleon in 2000, revolutionizes the healthcare industry by offering an all-in-one software solution named Grapes. Our solution focuses on automation in various hospital operations. Headquartered at Info Park, Koratty, we are a small, dynamic team committed to innovation in the Computer Software industry. More information can be found on our website: <a href="http://grapeshms.com" rel="noopener noreferrer" target="_blank">grapeshms.com</a>. Job OverviewWe are seeking a dynamic, entry-level Business Development Executive to join our team on a full-time basis. This position is suitable for freshers and is based in Kanniyakumari, Tirunelveli, Thenkasi, Madurai, and Dindigul. The ideal candidate will be responsible for identifying new business opportunities and building strong relationships to drive our revenue growth. Qualifications and Skills<ul><li>Proven communication skills to effectively engage with clients and stakeholders (Mandatory skill)</li><li>Ability to build and maintain strong relationships with clients and partners (Mandatory skill)</li><li>Lead generation skills to identify and qualify potential business opportunities (Mandatory skill)</li><li>Basic understanding of sales processes and techniques</li><li>Strong negotiation skills to close deals and influence outcomes</li><li>Effective market research skills to understand industry trends and customer needs</li><li>Strategic planning capabilities to align business goals with market opportunities</li><li>Customer Relationship Management (CRM) skills to manage and grow client interactions</li></ul> Roles and Responsibilities<ul><li>Identify and target potential business opportunities in the healthcare software market</li><li>Develop and maintain relationships with key stakeholders and decision-makers</li><li>Generate and qualify leads to expand the company's customer base</li><li>Collaborate with sales and marketing teams to implement effective sales strategies</li><li>Conduct market research to stay informed about industry trends and competitor activities</li><li>Prepare and present proposals, pitches, and presentations to potential clients</li><li>Negotiate and close deals to achieve sales targets and revenue goals</li><li>Maintain accurate records of client interactions and sales activities using CRM tools</li></ul>

Responsibilities:<ul><li>Develop and execute strategies to identify, qualify, and secure new business opportunities in international markets (excluding India)</li><li>Build and maintain strong relationships with key decision-makers across diverse industries</li><li>Manage the entire sales cycle, from initial contact through negotiation and deal closure</li><li>Conduct market research to identify new business opportunities and trends</li><li>Develop and deliver presentations tailored to specific client needs</li><li>Prepare and track sales proposals and contracts</li></ul>Qualifications:<ul><li>Bachelor's degree in Marketing, Business Administration, or a related field (or equivalent experience)</li><li>Minimum 3+ years of experience in international business development</li><li>Fluency in English, Arabic, and Hindi (written and spoken)</li><li>Proven track record of exceeding sales targets</li><li>Excellent communication, presentation, and interpersonal skills</li><li>Strong analytical and problem-solving abilities</li><li>Ability to travel internationally as needed</li></ul>Benefits:<ul><li>Competitive salary and benefits package</li><li>Opportunity to work in a dynamic and growing company</li><li>Make a real impact on the company's success</li><li>Be part of a collaborative and supportive team</li></ul>

Company Overview Grapes Innovative Solutions, founded in the year 2000 by Mr. Jerald Nepoleon, is a leading provider of healthcare software solutions. We specialize in developing a comprehensive solution, named Grapes, which caters to all the software requirements of hospitals. With over 22 years of industry experience, Grapes has been at the forefront of automating and revolutionizing the healthcare industry. Our company has 11-50 employees and is located in Info park Koratty, Kerala. For more information, please visit our website: http://grapeshms.com. Job Overview We are seeking a highly skilled and motivated Digital Marketing Executive to join our team at Grapes Innovative Solutions. As a Digital Marketing Executive, you will be responsible for developing and implementing digital marketing strategies to promote our healthcare software solution, Grapes, and attract potential customers. This is a full-time position based in Thrissur, Kerala, India, and requires 1 to 3 years of experience in digital marketing. Qualifications and Skills <ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>Proven experience in digital marketing, with 1 to 3 years of experience in a similar role.</li><li>Strong knowledge of digital marketing strategies and techniques, including social media marketing, SEO, SEM, email marketing, and content marketing.</li><li>Proficiency in using digital marketing tools and platforms, such as Google Analytics, Google Ads, and social media management tools.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and as part of a team, with strong organizational and time management skills.</li><li>Creative thinking and problem-solving abilities.</li><li>Attention to detail and ability to multitask in a fast-paced environment.</li></ul> Roles and Responsibilities <ul><li>Develop and implement digital marketing strategies to promote Grapes and reach the target audience.</li><li>Manage and optimize digital advertising campaigns across various platforms, including social media, search engines, and display networks.</li><li>Track and analyze website and campaign performance using analytics tools to identify areas for improvement.</li><li>Create engaging and relevant content for digital marketing channels, including website, social media, and email marketing.</li><li>Collaborate with internal teams, such as sales and product development, to ensure marketing initiatives align with overall business goals.</li><li>Stay up-to-date with the latest trends and best practices in digital marketing to drive continuous improvement.</li></ul>