Company OverviewAt Gig Workplace, we are dedicated to delivering high-quality IT solutions, infrastructure management, and staffing services with a focus on flexibility and commitment. Renowned for our excellence, we provide nationwide services spanning sectors such as Banking, Insurance, Health, and more. Our aim is to offer quality and reliable resources to clients anytime an

At GIG Workplace, we're committed to your success, providing high-quality IT solutions, comprehensive infrastructure management, and staffing services with speed, flexibility, and unwavering dedication. We are renowned for our excellence, we offer top-tier nationwide services, including IT Staffing Services, to ensure you have the right talent to support your business. Our diverse clientele spans Banking, Insurance, Corporate, Health, Hospitality, and private sectors, as well as Government, Semi-Government, Autonomous, and Educational Institutions. Our Motto is to provide quality, trained and reliable resources to clients anywhere at anytime! Partner with us and discover the difference between good and great experience.

Company OverviewGIG Workplace is dedicated to empowering your success by delivering exceptional IT solutions, infrastructure management, and staffing services with agility and uncompromising dedication. Recognized for excellence, we cater to a wide array of sectors, from Banking and Insurance to Government and Educational Institutions. Our motto is to provide quality and reliable resources anytime, anywhere, enabling you to experience the difference between good and great service. Job OverviewWe are seeking a passionate Desktop Support Engineer for a Junior level position, requiring 1 to 3 years of experience. This role is essential in delivering top-tier technical support across various locations including Vadodara, Surat, Aurangabad, Haldwani, Tiruchirappalli, Shimla, and Haridwar. You'll be engaged in a Full-Time, Freelance, Contract, or Internship capacity, with a focus on enhancing user experience through efficient solution provision and support. Qualifications and Skills<ul><li>Proficiency in managing and troubleshooting Windows Operating System, ensuring seamless operations across user endpoints. (Mandatory skill)</li><li>Expertise in addressing and resolving hardware issues, providing swift and effective solutions to minimize downtime. (Mandatory skill)</li><li>Experience with Remote Desktop Support Tools, enabling effective remote troubleshooting and assistance. (Mandatory skill)</li><li>Strong understanding of Active Directory, facilitating effective user management and resource access.</li><li>Familiarity with Microsoft Office Suite to efficiently address user queries and software-related issues.</li><li>Knowledge of network configuration, ensuring optimal connectivity and performance within the organizational infrastructure.</li><li>Experience using SCCM (System Center Configuration Manager) for deployment and maintenance activities across networked systems.</li><li>Understanding of ITIL Procedures to uphold service delivery standards, ensuring consistent quality and user satisfaction.</li></ul> Roles and Responsibilities<ul><li>Provide technical support and assistance for hardware and software issues, ensuring swift resolution and minimal disruption.</li><li>Install, configure, and maintain computer systems and other related hardware, optimizing them for efficient performance.</li><li>Utilize remote desktop tools to diagnose and resolve user issues remotely, maintaining efficiency in support operations.</li><li>Monitor and manage Active Directory user accounts, ensuring secure access and operation.</li><li>Collaborate with various teams to manage and configure network systems, ensuring consistent connectivity and performance.</li><li>Deploy and support software applications across endpoints using SCCM, ensuring compliance with organizational standards.</li><li>Adhere to ITIL procedures to provide structured and reliable service delivery, enhancing user satisfaction and operational quality.</li><li>Maintain up-to-date records of user issues and troubleshooting steps, contributing to a knowledge base for improved support efficiency.</li></ul>

Company OverviewAt Gig Workplace, we are dedicated to delivering unparalleled IT solutions, infrastructure management, and staffing services. We cater to a wide array of sectors such as Banking, Corporate, Health, and beyond. Our commitment to providing quality and reliable resources ensures the right talent supports our clients anytime and anywhere, establishing us as a leader in the IT services industry. Job OverviewJoin Gig Workplace as a Junior IT Hardware Support expert, where you'll be instrumental in maintaining and troubleshooting hardware systems. This role, suitable for candidates with 1-3 years of experience, is available in multiple locations including Rajahmundry, Puducherry, and others. We offer flexible employment types, including Full-Time, Part-Time, and Freelance options. Qualifications and Skills<ul><li>Undergraduate</li><li>Diploma</li><li>Graduate</li><li>Technical Graduate</li><li>Post Graduate</li></ul> Roles and Responsibilities<ul><li>Provide technical support for hardware issues, ensuring minimal downtime for users.</li><li>Conduct regular maintenance checks and repairs on computers and peripheral devices.</li><li>Assist in the installation and configuration of network hardware and operating systems.</li><li>Create detailed technical documentation for reference and training purposes.</li><li>Maintain an inventory of hardware assets and track their usage and updates.</li><li>Collaborate with other IT teams to ensure comprehensive support for all hardware systems.</li><li>Deliver exceptional customer service by addressing client queries and providing solutions promptly.</li><li>Stay updated on new technologies and integrate new hardware solutions as needed.</li></ul>

Company OverviewGIG Workplace is dedicated to delivering high-quality IT solutions and staffing services. With expertise across various industries such as Banking, Insurance, Corporate, Health, Hospitality, and more, we ensure that our clients receive trained and reliable resources. Our headquarters is located in Delhi, and we are committed to enhancing your business with our superior services. Job OverviewWe are seeking a Desktop Support Technician for multiple locations: Thoothukudi, Kumbakonam, Thiruvallur, Dindigul, Erode, Pudukkottai, and Karur. This junior-level position requires 1 to 3 years of work experience. Employment types can vary between Full-Time, Internship, Freelance, and Part-Time. The role involves providing technical assistance and support related to computer systems, hardware, and software. Qualifications and Skills<ul><li>Undergraduate</li><li>Graduate</li><li>Diploma</li><li>Technical Graduate</li><li>Post Graduate</li></ul> Roles and Responsibilities<ul><li>Provide first-level contact and convey resolutions to customer issues, ensuring a high standard of support.</li><li>Monitor and respond quickly to incoming requests related to IT issues for staff and end-users.</li><li>Install, configure, and maintain hardware and software components for desktops and peripheral devices.</li><li>Manage and resolve network connectivity issues in a timely manner to maintain business continuity.</li><li>Conduct regular checks and maintenance on computer systems to prevent system failures.</li><li>Document internal procedures, maintain accurate records and logs related to inquiries and resolutions.</li><li>Assist in providing training to employees on new or updated technologies to ensure system efficiency.</li><li>Prepare and maintain reports for ongoing customer issues, solutions, and equipment status.</li></ul>

Job OverviewWe are seeking a Junior Desktop Support Technician to join our team on a Full-Time, Contract, or Freelance basis. The role is based in Bhuj, Kachchh, Ahmedabad, Surendranagar, and Rajpur. The ideal candidate will have between 1 to 3 years of work experience and will be responsible for providing technical support and ensuring all desktop-related issues are efficiently resolved. Qualifications and Skills<ul><li>Undergraduate</li><li>Diploma</li><li>Graduate</li><li>Technical Graduate</li></ul> Roles and Responsibilities<ul><li>Provide first-level technical support, resolving desktop issues with a focus on minimizing downtime for users.</li><li>Install, upgrade, and troubleshoot hardware and software components to meet user requirements.</li><li>Configure and maintain network settings to ensure reliable connectivity and access.</li><li>Assist in the setup and configuration of peripherals, guaranteeing seamless operation for the end users.</li><li>Document technical issues and solutions, sharing insights with team members to enhance operational efficiency.</li><li>Maintain a high level of customer satisfaction through proactive communication and timely resolution of issues.</li><li>Support clients across various sectors, understanding their unique requirements and providing tailored solutions.</li><li>Participate in team meetings, reporting on tasks and seeking inputs on unresolved technical challenges.</li></ul>

Company OverviewAt GIG Workplace, we're committed to your success, offering high-quality IT solutions and comprehensive infrastructure management. We excel in IT Staffing Services, ensuring businesses nationwide have access to top-tier talent. Serving a diverse client base across sectors including Banking, Health, and Education, GIG Workplace epitomizes reliability and quality. Headquartered in Delhi, we strive to provide trained resources at any time, anywhere. Discover more at our website: <a href="http://www.gigworkplace.com" rel="noopener noreferrer" target="_blank">Gig Workplace</a>. Job OverviewWe are seeking a dedicated Desktop Support Engineer at a junior level for our Mumbai location on a contract basis. The ideal candidate will possess 1 to 3 years of relevant experience, providing support and maintenance to desktop systems, software, and hardware. This role involves troubleshooting issues, maintaining systems, and ensuring smooth operations across various IT environments. Qualifications and Skills<ul><li>Minimum 1 year of experience working with desktop support or similar roles, providing technical assistance and support.</li><li>Strong troubleshooting skills for hardware and software issues, ensuring quick and effective resolution. (Mandatory skill)</li><li>Experience in hardware maintenance, including installation, replacement, and repair of computer systems. (Mandatory skill)</li><li>Proficiency in remote desktop support to assist clients in resolving their technical challenges efficiently. (Mandatory skill)</li><li>Knowledge of network configuration to support wireless and wired network setups and resolve connectivity issues.</li><li>Familiarity with various operating systems, ensuring proper installation and support for seamless operation.</li><li>Experience with Office 365 for managing user accounts and troubleshooting related issues.</li><li>Understanding of Microsoft Intune for the deployment and management of organizational resources on devices.</li></ul> Roles and Responsibilities<ul><li>Provide desktop support and general troubleshooting for software and hardware issues, ensuring minimal downtime.</li><li>Conduct regular maintenance checks on systems to identify and rectify potential vulnerabilities.</li><li>Assist in the configuration and maintenance of networks, including troubleshooting connectivity issues.</li><li>Implement and manage software installations and updates to ensure all systems are up-to-date and secure.</li><li>Document and escalate complex problems to senior IT staff or external partners when necessary.</li><li>Maintain an inventory of hardware and software assets for tracking and reporting purposes.</li><li>Provide end-user training and support on the usage of IT equipment and applications.</li><li>Collaborate with other IT staff in project planning and implementation to enhance service delivery.</li></ul>