Job Title: Trainer cum Team Lead

Location: Jaipur

Department: Training/Operations

Employment Type: Full-time

Job Summary:

We are seeking a highly motivated and experienced Trainer cum Team Lead to join our team. This dual-role position will be responsible for conducting training sessions to enhance employee skills and performance, while also leading and managing a team to ensure that goals and targets are met effectively and efficiently. The ideal candidate will have a strong background in training, excellent leadership skills, and the ability to foster a collaborative and high-performing work environment.

Key Responsibilities:

• Design and Deliver Training Programs: Develop, deliver, and assess training materials and sessions to ensure employees are equipped with the knowledge and skills required for their roles.
• Onboarding New Employees: Facilitate orientation and onboarding sessions for new hires, ensuring they are integrated smoothly into the organization and understand company policies, systems, and processes.
• Skill Development: Identify knowledge gaps and develop targeted training to address skill deficiencies, ensuring ongoing employee development.
• Monitor Training Effectiveness: Assess training effectiveness through evaluations, feedback, and performance metrics to continuously improve the quality and relevance of training programs.
• Stay Current: Keep up to date with the latest industry trends, learning methodologies, and best practices in training to ensure training content is relevant and up-to-date.

Team Leadership Responsibilities:

• Lead and Supervise a Team: Manage a team, ensuring they meet performance targets and adhere to quality standards.
• Team Development: Foster a positive work environment, providing guidance and mentorship to team members to help them grow in their roles.
• Monitor and Improve Performance: Track team performance against KPIs and take corrective actions when necessary to improve results. Provide regular feedback and coaching to team members.
• Problem Solving and Support: Assist team members with operational challenges and resolve conflicts, ensuring productivity remains high.
• Report to Senior Management: Provide regular updates to upper management on training outcomes, team performance, and any challenges that need to be addressed.

Key Skills and Qualifications:

• Experience: Minimum of [X] years in a training and/or team leadership role, preferably in [specific industry].
• Education: Bachelor's degree in any non-technical domain or equivalent experience.
• Training Skills: Strong knowledge of adult learning principles and experience designing and delivering effective training programs.
• Leadership Abilities: Proven experience in managing and leading a team, with the ability to motivate, inspire, and develop individuals.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present information in a clear and engaging manner.
• Problem Solving: Strong problem-solving skills and the ability to address challenges in a dynamic work environment.

Desired Characteristics:

• Empathy and Emotional Intelligence: Ability to understand and respond to team members' needs and challenges, promoting a positive, supportive atmosphere.
• Organizational Skills: Strong organizational and time-management skills to balance training duties with team leadership responsibilities.
• Coaching & Mentoring: Passion for developing others and fostering a culture of continuous learning and improvement.