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Telecaller

Thiruvananthapuram
Full-Time
Remote
Junior: 1 to 2 years
Posted on Jan 13 2026

About the Job

Skills

client management skill
Communication Skills
Customer Service
Outbound Calling
Time Management
Microsoft Excel

About the role

Futuremug is looking for an enthusiastic and results-driven Telecaller to join our growing team. If you enjoy connecting with people, handling client conversations, and converting leads into customers, this role is for you!

 Key Responsibilities:

* Make outbound calls to potential clients and pitch our services

* Handle inbound inquiries and follow up for conversions

* Maintain and update client details in CRM/database

* Share accurate information about services and pricing

* Coordinate with sales and project teams for smooth client onboarding

Requirements:

* Experience as a Telecaller or in a similar sales role

* Strong communication and persuasion skills

* Ability to handle objections and negotiate effectively

* Basic knowledge of Excel and MS Office

* Prior exposure to corporate/event services is a plus

About the company

We are a unique evaluation partner, offering interview and assessment services to our clients. Our platform's technology-panel-operation-based resources assess candidates' skills, conduct assessments and interviews, advertise jobs, check candidate profiles, hold group discussions, and essentially automate the entire hiring process. We carry out walk-in interviews, campus recruitment, and specialty ...Show More

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

Trivandrum

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