Company Overview

FracSpace Private Limited is a leading player in the fractional ownership realm, dedicated to transforming real estate investment through shared property ownership. Headquartered in Hyderabad, the company offers an innovative platform fostering investment, collaboration, and shared property ownership, making real estate accessible to more individuals. With a dynamic team of 11-50 employees, FracSpace is paving the way for new real estate investment opportunities.

Job Overview

FracSpace Private Limited is seeking a Junior Front Office Executive for a full-time position at our Hyderabad office in hotel operations. The ideal candidate will have 1 to 3 years of work experience and will play a vital role in managing the front office operations efficiently. This position requires excellent customer service skills and a solid understanding of reception management to ensure smooth and professional front office interactions.

Qualifications and Skills

• Proven experience in customer service roles, demonstrating capability to handle customer queries and complaints with professionalism and patience.
• Proficiency in MS Office for efficiently handling documentation and correspondence related to front office operations.
• Exemplary telephone etiquette to ensure polite and effective communication with clients and colleagues.
• Excellent communication skills, both verbal and written, to assist in clear and precise internal and external communications.
• Strong data entry skills to accurately input and manage information within various databases and systems.
• Reception management (Mandatory skill) required for overseeing daily reception activities and ensuring front office is organized for optimal function.
• Ability to multitask and prioritize tasks effectively in a fast-paced office environment while ensuring accuracy and attention to detail.
• High level of professionalism with a friendly demeanor to create a welcoming atmosphere for visitors and clients.

Roles and Responsibilities

• Develop and execute strategies to drive business in new and existing markets by facilitating smooth front office operations.
• Greet and assist visitors, ensuring a positive experience as the first point of contact for FracSpace.
• Validate and manage appointments and meetings, coordinating schedules efficiently to optimize office operations.
• Maintain a professional front desk area, ensuring it is tidy, organized, and equipped with necessary materials and supplies.
• Manage telephone switchboard, directing calls and messages to appropriate personnel with clarity and professionalism.
• Assist in mentoring and training junior staff within front office operations to help them achieve individual and team objectives.
• Handle administrative duties as required, including filing, data entry, and other tasks to support front office and other departments.