Company Overview

FracSpace Private Limited is a pioneering player in the real estate industry, with a unique focus on fractional ownership. By allowing individuals to own portions of property, we open avenues for collaborative investment. Headquartered in Hyderabad, FracSpace is dedicated to innovation and providing unmatched opportunities for shared ownership. Explore more about us at www.fracspace.com.

Job Overview

FracSpace Private Limited is seeking a dedicated Front Desk Staff to join our team in Hyderabad. This is a full-time, mid-level position requiring 1 to 3 years of experience. The role is crucial in ensuring an excellent first impression and maintaining effective communication with clients and colleagues.

Qualifications and Skills

• Proficiency in customer service to effectively address and respond to client inquiries and requests.
• Strong telephone etiquette (Mandatory skill) to handle incoming and outgoing calls professionally.
• Accurate and efficient data entry (Mandatory skill) skills to maintain and update records without error.
• Competency in Microsoft Office Suite, ensuring the ability to create documents, spreadsheets, and presentations.
• Experience with Point of Sale (POS) Systems for managing transactions and payments efficiently.
• Ability to use appointment scheduling software for managing and coordinating client meetings and appointments seamlessly.
• Adept at problem resolution to address and solve client issues or complaints with a positive outcome for all parties involved.
• Strong multitasking skills to manage various tasks simultaneously without compromising the quality of service.

Roles and Responsibilities

• Welcome visitors by greeting them in person or on the telephone, promptly directing inquiries to relevant staff or departments.
• Maintain security by following procedures, monitoring logbooks, and providing badges to visitors.
• Keep a clean and tidy front desk area at all times, ensuring a professional and inviting environment for guests.
• Maintain telecommunication and multimedia equipment by following manufacturer's instructions, resolving malfunctions, and arranging repairs when necessary.
• Assist in administrative tasks such as filing, mail distribution, and data management to support office operations.
• Collaborate with team members and other departments to ensure the smooth running of daily office activities.
• Develop effective communication channels with external stakeholders, maintaining sound relationships.
• Handle confidential information with a high degree of discretion and responsibility.