Company Overview

FracSpace Private Limited is a leading fractional ownership company in the real estate industry, based in Hyderabad. We offer an innovative platform to enable individuals to co-own properties, creating new investment possibilities through collaboration and shared ownership. Our dynamic team is at the forefront of revolutionizing real estate investments.

Job Overview

As a Front Desk Receptionist at FracSpace, you will be the first point of contact for our company, providing excellent customer service to our clients and visitors. This is a full-time position based in Hyderabad, suitable for freshers with 0 to 1 year of experience. You will help in maintaining the smooth operations of the front desk and contribute to creating a welcoming environment.

(Candidate from B Tech and BE, BCA please don't apply, kindly read the job description and then apply)

Qualifications and Skills

• Proficiency in Microsoft Office Suite such as Word, Excel, and PowerPoint to manage documentation efficiently.
• Familiarity with multi-line phone systems to handle multiple calls professionally and promptly.
• Customer service skills (Mandatory skill) to ensure a high level of client satisfaction through attentive and courteous interactions.
• Data entry skills (Mandatory skill) to accurately input and maintain records and information databases.
• Communication skills to convey information clearly and effectively both in written and verbal forms.
• Problem-solving abilities to address and resolve visitor inquiries and issues efficiently.
• Scheduling software knowledge to manage appointments and bookings in an organized manner.
• Time management skills to balance various responsibilities and prioritize tasks effectively under pressure.
• It is a night shift job, and the candidate should be available to work on weekends and holidays as well.

Roles and Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcome and valued upon arrival.
• Answer, screen, and forward incoming phone calls to the appropriate departments promptly.
• Maintain the front desk area by keeping it clean, organized, and presentable at all times.
• Manage scheduling and appointments efficiently, coordinating with respective personnel as needed.
• Assist colleagues with administrative tasks such as data entry and documentation when required.
• Handle general inquiries and guide clients to the right department or personnel for further assistance.
• Ensure security processes are followed, including monitoring visitor log and adhering to safety protocols.