Telesales Specialist

Noida
Delhi
Faridabad
Full-Time
Fresher: Less than 1 year
13K - 23K (Per Month)
Posted on Mar 27 2025

About the Job

Skills

Cold calling
Lead generation
Negotiation skills
CRM software
Salesforce
Customer retention
Active listening
Salesforce Automation Tools

Job Overview:

We are seeking a dynamic and results-driven Personal Loan Telesales Executive to join our team. The ideal candidate will be responsible for reaching out to potential customers, explaining loan products, and guiding them through the application process. This role requires excellent communication skills, persuasive selling abilities, and a customer-focused approach.

Key Responsibilities:

  • Contact potential customers via phone to promote personal loan products.
  • Explain loan features, eligibility criteria, interest rates, and repayment terms.
  • Assess customer needs and provide suitable loan options.
  • Handle customer inquiries, resolve concerns, and provide excellent service.
  • Follow up with interested customers to ensure loan application completion.
  • Maintain accurate records of calls, leads, and customer interactions.
  • Achieve assigned sales targets and performance goals.
  • Stay updated on financial regulations, company policies, and loan products.

Requirements:

  • Education: High school diploma or bachelor's degree in finance, business, or a related field.
  • Experience: 1+ years of telesales experience in banking, NBFCs, or financial services. (Freshers with good communication skills may apply.)
  • Skills:
  • Strong verbal communication and persuasion skills.
  • Basic knowledge of financial products and loan processes.
  • Ability to handle objections and negotiate effectively.
  • Proficiency in using CRM software and MS Office.
  • Target-driven mindset with a proactive approach.
  • Language: Fluency in English and regional languages is a plus.

Benefits:

  • Attractive salary with incentives based on performance.
  • Training and career growth opportunities.
  • A dynamic and fast-paced work environment.

About the company

FinCrif is a credit score analytics-based digital loan marketplace in India, offering a fully digitalized process for users. Our platform allows you to choose and compare personal loans and financial products from banks and Non-Banking Financial Companies (NBFCs).

Industry

Financial Services

Company Size

501-1000 Employees

Headquarter

NOIDA

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