TECHNICAL SUPPORT ENGINEER- (TAMIL/GUJARATI SPEAKING)

27

Applications

Bangalore
Full-Time
Fresher (0 to 1 years)
1L - 2L (Per Year)
Posted on Sep 08 2022

About the Job

Skills

DESIRED CANDIDATE PROFILE

• Preferred Male/Female Candidates -speak any Tamil/Gujarati language!

• BCA / BSc, Diploma or BE/Btech candidates preferred.

• Candidates with Electronics/ Networking Knowledge can also apply.

• Interested candidates can call 9483522228(10am to 4pm only).

ROLES AND RESPONSIBILITIES

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal team

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.

About the company

eSSL is India’s Pioneer and Most trusted Biometrics brand since inception. eSSL was started in 2002 with a vision to make Biometrics as a integral part of everyday life for all of us. Biometrics provides more security and at the same time it is easy to use and maintain. Our mission is to install Biometrics device on every door, it can be organization where we work or home where we stay.

Company Size

201-500 Employees

Headquarter

Bangalore

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Expertia AI Technologies Pvt. Ltd, Sector 1, HSR Layout,
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© 2024 Expertia AI. Copyright and rights reserved

© 2024 Expertia AI. Copyright and rights reserved