Guest Relations Executive

Bangalore
Full-Time
Junior: 1 to 3 years
1L - 2.5L (Per Year)
Posted on Jan 12 2023

About the Job

Skills

Guest relations

Responsibilities

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards


About the company

Episteme Consulting Pvt Ltd was founded by the group of HR Professionals having vast experience in the field with the ulterior intention of providing end to end HR Solutions to all sectors of industry be it a large ,medium or small we provide quality management & consultative services to match their requirement

Company Size

11-50 Employees

Headquarter

Bangalore

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