Company Overview

Emrold Management Services is a private administration company based out of Lucknow, India. We specialize in providing human resources services. With a team of 2-10 employees, we strive to deliver exceptional results for our clients. For more information, please visit our website at http://emrold.in.

Job Overview

We are hiring a Telesales Executive to join our team at Emrold Management Services Private Limited. As a Telesales Executive, you will be responsible for making outbound calls to potential customers, convincing them to purchase our products or services. This is a full-time position based in Noida, Uttar Pradesh, India, and requires 1 to 3 years of experience in telesales.

Qualifications and Skills

• 1 to 3 years of experience in telesales or a similar role
• Proven track record of achieving sales targets
• Strong outbound calling and convincing skills
• Experience in lead generation and converting leads into sales
• Excellent communication skills, both verbal and written
• Ability to build rapport with customers and establish long-term relationships
• Familiarity with CRM software and sales databases
• Ability to work well in a team and collaborate with colleagues
• Self-motivated with a results-oriented approach
• Good problem-solving and decision-making abilities

Roles and Responsibilities

• Make outbound calls to potential customers and explain the benefits of our products or services
• Convince customers to purchase our products or services by highlighting their features and advantages
• Generate leads and follow up with potential customers to convert them into sales
• Achieve sales targets on a monthly basis
• Maintain a high level of product knowledge to effectively answer customer inquiries
• Build and maintain relationships with customers to ensure repeat business
• Provide excellent customer service and address customer complaints or issues
• Collaborate with the sales team to meet and exceed customer expectations
• Document all customer interactions and update the sales database
• Stay updated with industry trends and competition to identify new sales opportunities