L3 AEM Engineer (Advance Endpoint Management)

Exp: 7-10yrs

Location: Manila, Philippines(Independent Contractor role)

a candidate who can confidently take on a leadership role, with strong expertise in Endpoint Management and hands-on scripting experience.

To meet the client’s expectations for an L3 AEM role, candidates must have deeper technical exposure.

Company Overview

EIL Global is a dynamic IT service provider headquartered in Adelaide, Australia, with a strong presence across Asia Pacific and EMEA. We specialize in delivering cutting-edge IT solutions in desktops, servers, networks, and data center technologies. Our expertise spans the entire spectrum of IT infrastructure, with a focus on digital transformation through professional and managed services, AIOPS, AI-based workforce automation, and blockchain solutions.

Please share your CV to sangeetha.s@eilglobal.com / preethi.sampath@eilglobal.com

The typical experience required is as follows:

• 4–6 years of overall experience in IT Infrastructure
• 2–3 years of hands-on experience in Endpoint Management at an L3 level
• Proven expertise in Microsoft Intune, Autopilot, Azure AD, and MEMCM
• Solid understanding of Windows 10/11 and M365 environments
• Strong PowerShell scripting skills for automation and troubleshooting

Key skillsets

1. Technical Proficiency

• Endpoint Configuration & Deployment: Expertise in tools like Microsoft Intune, SCCM, Autopilot, and Group Policy.
• OS & Patch Management: Deep understanding of Windows, macOS, and Linux systems, including patching strategies and compliance.
• Security & Compliance: Implementing and managing endpoint security policies, BitLocker, Defender ATP, and conditional access.
• Scripting & Automation: Proficiency in PowerShell, Bash, or Python to automate endpoint tasks and reporting.

2. Infrastructure & Integration

• Cloud Platforms: Familiarity with Azure AD, Microsoft 365, and hybrid environments.
• Networking Knowledge: Understanding of VPNs, DNS, DHCP, and firewall configurations as they relate to endpoint connectivity.
• Identity & Access Management: Managing user/device identities, MFA, and SSO integrations.

3. Troubleshooting & Debugging

• Advanced diagnostic skills for resolving complex issues related to endpoint performance, application conflicts, and system errors.
• Ability to analyze logs, event viewers, and telemetry data.

4. DevOps & CI/CD Awareness

• Understanding how endpoints interact with CI/CD pipelines, especially in developer environments 

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5. Soft Skills

• Documentation: Clear and detailed documentation of issues, resolutions, and configurations.
• Communication: Ability to explain complex technical issues to non-technical stakeholders.
• Collaboration: Working closely with L1/L2 teams, security, and infrastructure teams.

6. Certifications (Recommended)

• Microsoft 365 Certified: Endpoint Administrator Associate
• CompTIA Security+ or Microsoft Security certifications
• ITIL Foundation (for process-oriented roles)