Job Overview

We are seeking a dynamic Telesales Executive to join our team in Ahmedabad. This full-time position is ideal for freshers ready to embark on a promising career path. The role revolves around leveraging telesales techniques to engage and manage potential and existing customers, contributing to revenue generation.

Qualifications and Skills

• Proficiency in CRM software such as Salesforce (Mandatory skill) to efficiently track customer interactions and sales performance.
• Experience or knowledge in digital marketing (Mandatory skill) to enhance sales approaches and client engagement.
• Ability to efficiently use lead generation tools to identify and pursue potential clients and sales opportunities.
• Strong negotiation techniques for persuading potential clients and closing sales to achieve targets.
• Skills in data analysis using tools like Excel and Tableau for better decision making and strategic planning.
• Ability to develop and maintain positive customer relationships to encourage repeat business and referrals.
• Understanding of B2B sales processes to handle corporate clients and large-scale sales negotiations efficiently.
• Competence in B2C sales to manage individual consumer sales effectively while maintaining customer satisfaction

Roles and Responsibilities

• Manage large volumes of outbound and inbound calls to generate potential leads and follow up on sales prospects.
• Identify customer needs, clarify information, and provide solutions or alternatives to generate sales.
• Document customer details and sales opportunities using CRM systems to ensure accurate record-keeping.
• Collaborate with the sales team to identify potential clients and develop strategies to drive sales growth.
• Keep up-to-date with products, industry trends, and competitors to provide informed recommendations to customers.
• Participate in team meetings and provide feedback and insights to improve sales tactics and strategies.
• Conduct follow-up calls to ensure client satisfaction and foster long-term relationships.
• Meet and exceed sales targets and objectives within given timeframes to contribute to the company’s growth.