Normal Hours of work:

Monday to Saturday 10:00am to 6:00pm

You may be required to work additional hours as may be necessary or appropriate to enable you to carry out your duties properly.

Type of position:

Full-time

JOB OBJECTIVES

The primary objective of the General Manager – Sales is to drive sustainable revenue growth by formulating and executing strategic sales initiatives. This role is responsible for expanding the company’s market share, developing high-value customer relationships, and ensuring the sales team achieves performance targets. The General Manager – Sales will play a crucial role in enhancing brand visibility, optimizing sales processes, and aligning sales efforts with overall business goals to maximize profitability.

ROLES & RESPONSIBILITY

• Sales Strategy & Revenue Growth
• Develop and implement a comprehensive sales strategy aligned with the company's vision and business objectives.
• Drive revenue growth and achieve/exceed annual sales targets.
• Develop pricing strategies to optimize profitability and competitiveness.
• Identify new business opportunities, market trends, and customer segments for business expansion.
• Team Leadership & Performance Management
• Lead, mentor, and manage the sales team to enhance performance and drive results.
• Set clear goals, KPIs, and performance metrics for the sales team.
• Conduct regular performance evaluations and provide coaching for skill enhancement.
• Foster a high-performance sales culture through motivation and recognition programs.
• Key Account Management & Client Relationships
• Establish and maintain strong relationships with key clients, partners, and stakeholders.
• Develop long-term partnerships and customer retention strategies.
• Address customer concerns and ensure a high level of customer satisfaction.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Sales Operations & Forecasting
• Oversee sales forecasting, budgeting, and performance tracking to ensure alignment with company objectives.
• Monitor and analyze sales data to drive informed decision-making.
• Ensure the implementation of effective CRM tools for sales pipeline management.
• Collaborate with internal departments (marketing, finance, product, operations) for seamless execution of sales initiatives.
• Market Intelligence & Competitive Analysis
• Monitor market trends, competitor activities, and industry developments.
• Conduct in-depth market research to assess demand, pricing, and product positioning.
• Recommend strategic actions based on competitive insights.
• Compliance & Reporting
• Ensure adherence to company policies, industry regulations, and ethical sales practices.
• Provide regular sales reports and insights to senior management.
• Develop and implement standard operating procedures (SOPs) for the sales department.

JOB RELATED EXPERIENCE & EDUCATION

• Bachelor’s/Master’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 10 years of experience in sales leadership roles, preferably in Building Materials.
• Proven track record of driving sales growth and achieving revenue targets.
• Strong leadership, team management, and interpersonal skills.
• Excellent negotiation, communication, and presentation abilities.
• Ability to analyze data, market trends, and competitive insights to make informed decisions.
• Experience in handling key accounts and developing long-term client relationships.
• Proficiency in CRM software and other sales management tools.
• Strong Network with Architects, Government Departments, Contractors, Developers, MEP & Industry.