IT Support Executive

40

Applications

Mohali
Full-Time
Fresher: Less than 1 year
10K - 15K (Per Month)
Posted on Feb 20 2024

About the Job

Skills

it
Admin
Network Administration
Computer Hardware Troubleshooting
IT Support
Networking


Job Overview


We are hiring an IT Support Executive to join our team at Ditinus™ Technology Private Ltd. This role involves providing technical support and assistance to our clients, ensuring smooth functioning of their IT systems. The ideal candidate should have a strong understanding of IT principles and excellent problem-solving skills. This is a full-time position based in Mohali, Punjab, India, and is suitable for candidates with less than 1 year of experience in IT support.


Qualifications and Skills


  • Fresher with less than 1 year of experience in IT support
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Solid understanding of IT principles and best practices
  • Knowledge of networking protocols and troubleshooting techniques
  • Experience in computer hardware troubleshooting
  • Proficient in software installation, configuration, and maintenance
  • Excellent problem-solving and communication skills
  • Ability to work well under pressure and prioritize tasks
  • Strong attention to detail and organizational skills


Roles and Responsibilities


  • Provide technical support to clients by troubleshooting software, hardware, and network issues
  • Respond to customer queries and resolve their technical problems in a timely manner
  • Install, configure, and maintain computer systems and software according to client requirements
  • Collaborate with the IT team to identify and implement improvements in the support process
  • Document and update support procedures and FAQs for easy reference
  • Monitor and maintain IT infrastructure, including servers, networks, and systems
  • Keep up-to-date with the latest IT trends and technologies to provide proactive support
  • Assist in the recruitment and training of new IT support staff
  • Ensure compliance with company policies and procedures related to IT support





About the company

We are a dedicated team of professionals with a powerful drive to provide our clients with ground-breaking IT solutions. Ditinus Technology Private Ltd, founded in 2018 is an accredited IT company that provides high-quality, cost-effective, dependable, on-time, and result-oriented web solutions to clients globally. Proficient in three sectors, namely: IT Services, Support, and Recruitment, Ditinu ...Show More

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Mohali

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