Company Overview:

Crio.Do takes pride in being the world's first work-like experiential learning platform. Our mission is to empower developers with high-quality applied learning opportunities, revolutionizing the way technology is learned and careers are transformed. By providing "work-like" Micro-Experiences, we offer developers a taste of real-world problem-solving while enabling tech organizations to discover and nurture exceptional talent.

Requirements:

• Strong written and verbal communication skills.
• Highly empathetic with a genuine desire to help individuals grow.
• Active listening skills, patience, and curiosity about how things work.
• Ability to test new processes and make quick decisions in a fast-paced environment.
• Proactive, disciplined, organized, and resilient.
• Eager to learn and open to feedback.
• Ability to manage work in an organized manner and provide progress reports.
• Strong execution rigor and attention to detail.

Good to Have:

• Proficiency in handling data and reports using tools like MS Excel.
• Basic understanding of programming.
• Minimum 1 year of experience in customer handling/customer support.
• Good knowledge of Excel, Google Sheets, Google Workspace, problem-solving, and email drafting.

Perks:

• Work in a disruptive space, redefining technology learning for software developers.
• Opportunity to be an early member of the team and grow with the organization.
• Work with a founding team experienced in engineering, product management, business, operations, and strategy from renowned companies like Google and Flipkart.
• Competitive compensation and benefits package.

Additional Details:

• Location: Bangalore (In-office).
• Shift: Day shift (6days)
• Working hours : 10-7pm
• Package: 4-5.5lpa(non-negotiable)

If you're passionate about providing excellent customer support, eager to contribute to transforming technology learning, and thrive in a collaborative environment, we invite you to apply for the Associate - Customer Support position. Join us and be part of our journey to reshape the future of tech education.