Upon your joining, you will go through an intensive training program where you will be taught counselling

skills, product knowledge, communication skills & about internal technical systems

• This training will consist of New Hire Classroom Training + Nest OJT phases (you’re expected to clear this

training to hit the shopfloor)

• If you aren’t able to clear the training the organization may decide to either redeploy or take action (as

per the HR policy)

• The period of training will vary from the process/product you get aligned with

• You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to

your day-to-day questions

• Once settled, you would be expected to counsel students over the phone, basis the knowledge & training

imparted to you

• Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per

your assigned targets

• You will also have direct access to the colleges SPOC as & when required & help in admission conversion

process

• You would be expected to maintain daily MIS on the calls & walk-ins (if any)