Company Overview

Club Value Holidays is a vision driven venture from a team of travel enthusiasts and industry experts aiming to enhance the timeshare industry with exceptional service. Specializing in on-demand holidays and true vacation experiences in handpicked resorts, Club Value Holidays is dedicated to delighting its members. Headquartered in Bangalore and employing 11-50 individuals, the company dedicates itself to crafting memorable travel experiences. More details can be found at www.clubvalueholidays.com.

Job Overview

We are seeking an experienced Tele Sales Executive for a mid-level full-time position based in Bengaluru. The ideal candidate will possess 4 to 6 years of relevant experience in tele sales, with a solid understanding of the travel arrangements industry. This role involves engaging with potential clients, generating leads, and effectively closing sales while representing the Club Value Holidays brand.

Qualifications and Skills

• Proven track record with 4-6 years of tele sales experience in a related industry.
• Proficiency in CRM software, with a preference for experience with Salesforce, to maintain and manage customer relationships.
• Outstanding customer engagement capabilities to ensure high levels of customer satisfaction and retention.
• Thorough understanding of telecommunication protocols to ensure efficient and clear communication.
• Strong cold calling skills (Mandatory skill) for effective initial engagement with potential clients.
• Expertise in lead generation techniques (Mandatory skill) to cultivate a robust prospective client base.
• Exceptional negotiation skills (Mandatory skill) to secure the best possible outcomes for both the company and clients.
• Advanced objection handling abilities to effectively address and overcome client concerns or hesitations.

Roles and Responsibilities

• Execute telesales campaigns by engaging potential clients and introducing Club Value Holidays' offerings.
• Identify and generate new sales leads through cold calling and targeted outreach efforts.
• Efficiently manage and update CRM systems to track sales activities and client interactions.
• Build and maintain strong customer relationships to ensure client satisfaction and retention.
• Negotiate sales and close opportunities to meet or exceed sales targets and objectives.
• Handle client objections with ease, providing appropriate solutions and alternatives.
• Collaborate with the sales team to refine sales strategies and adapt to market trends.
• Provide regular reports on sales performance, including insights and areas for improvement.