MIS & Logistics Executive – Harley Coffee

Responsibilities:

Online Order Dispatch & Fulfillment:

• Process and dispatch orders from online platforms in a timely manner.
• Fulfill online orders using selected logistics providers and ensure dispatch as per SOPs.
• Maintain accurate order tracking and communicate with customers regarding order status.

Inventory Management:

• Track stock levels regularly and ensure inventory does not fall below minimum required thresholds.
• Monitor and manage product labels to ensure they are error-free and comply with relevant standards and regulations.
• Ensure packaging materials are well-stocked and ready for order dispatch.

Procurement & Vendor Coordination:

• Place purchase orders to suppliers/vendors via email and online platforms.
• Follow up on procurement processes to ensure timely delivery and resolve issues with vendors.
• Negotiate the best rates, quality, and terms with all products and vendors.

Dispatch & Order Tracking:

• Handle order dispatch for export retail and institutional customers, ensuring timely deliveries.
• Coordinate logistics for all listings, including barcode generation, listing, and dispatching.

Packaging:

• Oversee product label printing of packing to ensure compliance with company standards and regulations.

Green Coffee & Export Coordination:

• Coordinate pre-shipment samples and facilitate export processes.
• Maintain accurate records of stock levels and dispatches related to Green Coffee products.

Reporting & Record Keeping:

• Maintain detailed records of all dispatches and procurement activities using Excel or other relevant tools.
• Regularly update and share reports with management regarding stock status, order fulfillment, and dispatches.

Skills & Qualifications:

• Strong verbal and written communication skills.
• Ability to multitask and manage multiple aspects of order fulfillment, inventory, and logistics.
• High attention to detail, ensuring accuracy in order tracking, label printing, and stock management.
• Strong problem-solving skills to identify and address issues.
• Positive, solution-oriented attitude with a willingness to learn and improve.

Preferred Experience:

• Undergraduate degree.
• Experience with Shopify, Amazon, and Shiprocket is a plus.
• Familiarity with inventory management systems or tools.
• Prior experience in logistics, procurement, or dispatch roles is advantageous.