RoleSummary:

As a Client Account Manager,you will be responsible for managing and maintaining relationships with key clients and ensuring their satisfaction with our products andservices. You will serve as the primary point of contact for clients andwill be responsible for managing the entire client lifecycle, including on boarding, account management,and renewal.

Responsibilities:

• Serveastheprimarypointofcontact for assigned clients, managing all aspects of the client relationship.

• Understandclients' business needs and goals anddevelopcustomizedsolutions to meettheir needs

• Actasasubjectmatterexpertonourproductsandservices,providing guidance andsupporttoclients

• Identify and pursue up selling and cross-selling opportunities to drive revenue growth

• Workwithinternal teams to ensuretimely andaccurate delivery of products and services

• Monitor client accounts to identify and address any issues or concerns in a timely manner

• Conductregular meetingswith clients to review performance, address anyissues, andidentify opportunities for improvement

• Ensurethat all client communication is professional, timely, and effective

• Assist with the on boarding process for newclients, including training and on boarding support.

• Developandmaintainstrongrelationships with clients through regular communication andproactive account management

• Participate in sales and marketing activities to promote our products and services to potential clients.

Requirements:

• Bachelor's degree in business, marketing, or a related field

• 0-3 years of experience in account management,preferably in a B2C environment

• Strong communication and interpersonal skills

• Excellent problem-solving and decision-making abilities

• Experience with CRM systems and strong computer skills

• Knowledge of our products and services is a plus.