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Customer Support Executive

Mumbai
Full-Time
Fresher: Less than 1 year
2.5L - 3.5L (Per Year)
Posted on Aug 21 2023

About the Job

Skills

excellent communication skills
BPO
Voice process
US calls
US process
International voice
customer service
customer support

Looking for customer service experienced candidates with excellent communication skills in English.


Job Description:

  1. Excellent communication skill, Versant level 5 must.
  2. Graduate with minimum 6 month of work experience in customer service only, preferably inbound services. (Customer service / Hospitality / international calling experience / Telecom / D2H / Calling / Tele caller)
  3. Typing Test – 25-30 WPM with 85% accuracy
  4. Working window 24x7 (Male) 7am to 9pm (females).
  5. Salary : Graduate ( 6-11 months work exp ) – 3.20 lacs, Graduate ( 12 month plus work exp ) - 3.25 – 3.50 Lacs.
  6. Additionally we are paying 25K as bonus which will be paid in 2 installments (First installment post completion of 3 months and rest post completion of 6 months in the system).
  7. Six days Working & 1 rotational week-off, 9 hours shift.
  8. Address- Wing 1 & 2, IT 2nd Floor, TechM, near Oberoi Garden, Boomerang Building, Chandivali, Andheri East, Mumbai.
  9. Net take home ranges from 21500 Rs to 23500 Rs. ( DO NOT Communicate about any additional incentives apart from Net take home)

 

Interview Process:

  1. HR screening round
  2. Operations interview
  3. Versant assessment (VETI 5), Numerical assessment and Psychometric test. (10am to 3pm)
  4. Final client Interview (Face to Face)


For more info contact HR Kavya 9884001531 for interview schedules.

About the company

CapTalent HR is an end to end HR consulting firm located in Chennai catering to the needs of organisations in India & Globally. We are one of the very few firms equipped to provide comprehensive end-to-end HR services platform to our clients. Given the high cost, legal complexity and administrative burden associated with: >>Recruitment & Staffing, >>Training & Development, >>Payroll & Compensation ...Show More

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

Chennai

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