Telesales Team Lead Job Description

As a Telesales Team Lead, you will be responsible for managing and motivating a team of telesales representatives to drive sales and revenue growth. You will develop sales strategies, monitor team performance, and provide training to enhance sales skills.

Responsibilities

  • Lead and motivate a team of telesales representatives
  • Set sales targets and monitor performance metrics
  • Develop and implement sales strategies to drive revenue growth
  • Provide training and coaching to team members
  • Handle escalated customer inquiries and issues

Qualifications

  • Proven experience as a telesales representative
  • Previous experience in a leadership or supervisory role
  • Excellent communication and interpersonal skills
  • Strong sales and negotiation abilities
  • Ability to work in a fast-paced environment

Skills

  • Salesforce CRM
  • Lead generation techniques
  • Effective communication skills
  • Sales strategy development
  • Team management

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