Telesales Representative Job Description
The Telesales Representative will be responsible for making outbound calls to prospects, introducing the company's products or services, and providing information and guidance on product features and benefits. You will also be responsible for identifying and qualifying sales opportunities, maintaining customer records, and achieving sales targets.
Responsibilities
- Contact potential customers by phone to promote products or services
- Deliver scripted sales pitches to persuade customers to purchase
- Provide product information, answer customer questions, and address concerns
- Identify and qualify sales opportunities through effective questioning and listening skills
- Maintain accurate and up-to-date customer records in the CRM system
- Achieve sales targets and contribute to team goals
Qualifications
- Proven experience in telesales or a similar sales role
- Excellent communication and interpersonal skills
- Ability to deliver persuasive sales pitches
- Strong listening and questioning skills
- Good knowledge of the product or service being sold
- Ability to handle objections and close sales
- Experience using CRM software
Skills
- Excellent communication skills
- Persuasive selling skills
- Customer service skills
- Negotiation skills
- Time management skills
- CRM software proficiency