Responsibilities

• Contact potential customers to inform them about products or services
• Answer questions about the products or services and present their benefits
• Follow up with customers to ensure satisfaction and generate referrals
• Manage and update customer databases with contact information and customer interactions
• Provide feedback and suggestions for improvement to the sales team

Qualifications

• Proven experience as a telesales executive or similar sales/customer service role
• Excellent communication and interpersonal skills
• Ability to persuade and influence others
• Good negotiation and closing skills
• Strong organizational and time management abilities
• Proficiency in using CRM software and telephone systems

Skills

• Excellent verbal communication skills
• Active listening skills
• Negotiation and persuasion skills
• Customer service orientation
• Time management skills
• Proficiency in using CRM software
• Ability to handle objections and rejection