Telemarketing Specialist Job Description
As a Telemarketing Specialist, you will play a crucial role in generating new business opportunities. Your main responsibility will be to make outbound calls to prospects and provide them with information about our products or services. You will engage with potential customers, answer their questions, and build relationships to generate interest in our offerings. Additionally, you will work closely with the sales team to schedule appointments and follow up on leads. This is a target-driven role, and your success will be measured by the number of qualified leads and appointments you generate.
Responsibilities
- Make outbound calls to potential customers and introduce them to our products or services
- Provide information and answer questions about our offerings
- Build rapport and establish relationships with customers
- Identify potential leads and schedule appointments for the sales team
- Follow up on leads and maintain a database of customer information
- Achieve weekly and monthly targets for qualified leads and appointments
Qualifications
- Proven experience in telemarketing or sales
- Excellent communication and interpersonal skills
- Ability to build rapport and establish relationships
- Strong persuasive and negotiation skills
- Ability to handle objections and handle rejection
- Goal-oriented and self-motivated
- Good organizational and time management skills
- Experience with CRM software is a plus
Skills
- Excellent communication skills
- Persuasion and negotiation skills
- Ability to handle objections
- Goal-oriented mindset
- Good organizational and time management skills
- CRM software proficiency