Telemarketer Job Description
As a Telemarketer, you will play a crucial role in driving sales and expanding our customer base. You will be responsible for contacting individuals or businesses, introducing them to our company offerings, and persuading them to make a purchase or set up a meeting with our sales representatives. Your goal will be to increase sales revenue and contribute to the overall growth of the company.
Responsibilities
- Contact potential customers via phone to promote products or services
- Explain the features and benefits of our products or services
- Answer questions about products or the company
- Manage and update customer databases with relevant information
- Identify and qualify sales leads
- Maintain a high level of product knowledge
- Achieve agreed-upon sales targets and outcomes within schedule
- Follow communication scripts and guidelines
- Build rapport with potential customers
- Keep records of calls and sales activity
- Provide feedback and suggestions to improve sales and customer satisfaction
Qualifications
- Proven telemarketing or sales experience
- Excellent communication and interpersonal skills
- Ability to persuade and influence others
- Good knowledge of relevant computer programs (e.g. CRM software)
- Ability to multitask, prioritize, and manage time effectively
- Strong problem-solving skills
- Positive and energetic attitude
- High school diploma or equivalent
Skills
- Excellent verbal communication skills
- Strong sales and negotiation skills
- Ability to work well in a team
- Proficient in using CRM software
- Good knowledge of sales techniques and principles
- Ability to handle rejection and stay motivated
- Strong organizational skills
- Ability to meet targets and deadlines
- Attention to detail