Telecaller Job Description
As a Telecaller, you will be responsible for making a high volume of calls to potential customers, explaining the features and benefits of the product or service, and persuading them to make a purchase or schedule an appointment. You will also be required to maintain accurate records of customer interactions, follow up with leads, and meet set targets and quotas.
Responsibilities
- Make outbound calls to potential customers
- Explain product or service features and benefits
- Persuade customers to make a purchase or schedule an appointment
- Maintain accurate records of customer interactions
- Follow up with leads
- Meet set targets and quotas
Qualifications
- Excellent verbal communication skills
- Ability to persuade and convince customers
- Good listening skills
- Strong sales and negotiation skills
- Ability to work well in a team
- Attention to detail
- Basic computer skills
Skills
- Excellent communication skills
- Sales and negotiation skills
- Customer service skills
- Ability to multitask and prioritize
- Good time management skills
- Attention to detail
- Ability to work well under pressure
- Basic computer skills