Tele Marketing Executive Job Description
The Tele Marketing Executive plays a crucial role in driving sales and revenue for the company. You will be responsible for generating leads, making outbound calls, and establishing strong relationships with customers. Additionally, you will be expected to provide excellent customer service and maintain a high level of product knowledge to effectively answer any customer queries or concerns.
Responsibilities
- Conducting market research to identify potential customers and generate leads
- Making outbound calls to prospective customers and explaining our products or services
- Assessing customer needs and recommending the appropriate solutions
- Handling customer objections and providing suitable solutions or alternatives
- Closing sales and achieving monthly targets
- Maintaining a high level of customer satisfaction through excellent service
- Updating customer information in the database and keeping accurate records
- Collaborating with the sales team to ensure a seamless customer experience
Qualifications
- Proven experience in telemarketing or sales
- Excellent communication and interpersonal skills
- Ability to persuade and influence customers
- Knowledge of sales techniques and principles
- Strong customer service skills
- Ability to work in a target-driven environment
- Attention to detail and good organizational skills
- Proficient in using CRM software
- High school diploma or equivalent qualification
Skills
- Excellent verbal communication
- Active listening skills
- Problem-solving abilities
- Persistence and resilience
- Negotiation skills
- Time management skills
- Computer literacy
- Ability to work in a team