Responsibilities
- Assist customers in-store or via phone and email with product inquiries and provide recommendations based on their needs
- Process sales transactions accurately and efficiently
- Maintain a clean and organized sales floor
- Up-sell and cross-sell products to maximize revenue
- Build and maintain relationships with customers to foster loyalty
- Monitor stock levels and assist with inventory management
- Stay up-to-date with product knowledge and engage in ongoing training to continuously improve sales skills
- Meet and exceed sales targets
Qualifications
- Proven experience in a customer-facing role
- Strong interpersonal and communication skills
- Excellent customer service skills
- Ability to work well in a team
- Detail-oriented and organized
- Ability to multitask and prioritize
- Knowledge of sales techniques and strategies
- Basic math and computer skills
Skills
- Customer service
- Sales techniques
- Communication
- Interpersonal skills
- Product knowledge
- Time management
- Organizational skills
- Attention to detail