Responsibilities
- Oversee daily operations of the retail store
- Manage and supervise retail staff, including hiring, training, and performance evaluation
- Develop and implement effective sales strategies and goals
- Monitor sales performance and recommend improvements
- Ensure efficient store operations, including inventory management, cash handling, and stock replenishment
- Maintain visual merchandising standards and create appealing product displays
- Handle customer complaints and resolve issues to ensure customer satisfaction
- Collaborate with the marketing team to plan and execute promotional activities
- Analyze sales and customer data to identify trends and opportunities
- Prepare and manage store budgets and financial reports
- Monitor competitors and market trends to stay updated with industry developments
- Ensure compliance with company policies and procedures
- Maintain a safe and clean store environment
- Stay updated with product knowledge and industry trends
Qualifications
- Proven experience as a Retail Store Manager or in a similar role
- Strong leadership and managerial skills
- Excellent communication and interpersonal skills
- Customer-focused with a strong understanding of customer service principles
- Proficient in sales analysis and inventory management
- Ability to motivate and inspire a team
- Knowledge of retail laws and regulations
- Strong problem-solving and decision-making abilities
- Attention to detail and ability to multitask
- Ability to work under pressure and meet targets
- Bachelor's degree in Business Administration or related field (preferred)
Skills
- Sales management
- Inventory management
- Team leadership
- Customer service
- Retail operations
- Visual merchandising
- Analytical skills
- Budgeting and financial management
- Problem-solving
- Attention to detail