Restaurant Operations Manager Job Description
As a Restaurant Operations Manager, you will be responsible for ensuring the smooth operation of our restaurant. This includes managing staff, controlling costs, maintaining inventory, and ensuring adherence to health and safety regulations. You will also be responsible for implementing strategies to improve productivity and customer satisfaction.
Responsibilities
- Manage all aspects of restaurant operations, including staffing, training, and development
- Monitor and control costs to ensure profitability
- Maintain inventory levels and order supplies as needed
- Ensure compliance with health and safety regulations
- Implement strategies to improve productivity and customer satisfaction
- Oversee the cleanliness and maintenance of the restaurant
- Resolve customer complaints and ensure a high level of customer service
- Collaborate with the marketing team to develop and implement promotions and marketing initiatives
- Stay updated with industry trends and make recommendations for improvements
Qualifications
- Proven experience as a Restaurant Operations Manager or similar role
- Excellent leadership and communication skills
- Strong knowledge of restaurant operations and industry trends
- Ability to manage a diverse team
- Solid understanding of financial management and budgeting
- Ability to work well under pressure and multitask
- Strong problem-solving and decision-making skills
- Knowledge of health and safety regulations
- Flexibility to work evenings, weekends, and holidays as needed
Skills
- Restaurant management
- Staff management
- Budgeting and cost control
- Inventory management
- Customer service
- Problem-solving
- Communication
- Teamwork
- Time management
- Knowledge of health and safety regulations