Responsibilities
- Contacting customers to discuss overdue payments
- Developing and implementing repayment plans
- Negotiating settlements with customers
- Tracking and monitoring payment schedules
- Maintaining accurate records of debt collection activities
Qualifications
- Bachelor's degree in Finance, Accounting, or related field
- Previous experience in debt collection or financial services
- Strong negotiation and communication skills
- Attention to detail and ability to work under pressure
Skills
- Financial analysis
- Debt collection strategies
- Negotiation skills
- Customer relationship management