Quality Manager Job Description
The Quality Manager is responsible for developing and implementing quality plans, policies, and procedures to ensure that products and services meet or exceed customer expectations. They will lead a team of quality assurance professionals and collaborate with cross-functional teams to identify and address quality issues throughout the organization.
Responsibilities
- Develop and implement a robust quality management system
- Monitor and evaluate the effectiveness of the quality management system
- Ensure compliance with industry standards and regulations
- Lead and manage a team of quality assurance professionals
- Collaborate with cross-functional teams to identify and address quality issues
- Conduct internal and external audits to assess quality performance
- Develop and deliver quality training programs for employees
- Implement continuous improvement initiatives to enhance quality and efficiency
- Provide recommendations for quality enhancements and cost optimizations
Qualifications
- Bachelor's degree in a relevant field
- Previous experience in quality management
- Strong knowledge of quality management systems and standards
- Excellent analytical and problem-solving skills
- Good communication and leadership skills
- Attention to detail and ability to work under pressure
- Certifications related to quality management (e.g., Six Sigma, Lean, ISO) are preferred
Skills
- Quality management systems
- Industry standards and regulations
- Auditing
- Continuous improvement
- Problem-solving
- Communication
- Leadership
- Attention to detail
- Project management
- Quality certifications (e.g., Six Sigma, Lean, ISO)