PMS Operations Job Description

As a PMS Operations specialist, you will be responsible for overseeing the day-to-day operations of the Property Management System (PMS), troubleshooting issues, and ensuring data accuracy and security. You will collaborate with cross-functional teams to improve system performance and user experience.

Responsibilities

  • Manage the daily operations of the Property Management System (PMS)
  • Troubleshoot and resolve issues related to the PMS
  • Ensure data accuracy and security within the PMS
  • Collaborate with internal teams to optimize system performance
  • Provide training and support to users of the PMS

Qualifications

  • Bachelor's degree in Hospitality Management, Information Technology, or related field
  • Proven experience in property management or hospitality operations
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities

Skills

  • Property Management System (PMS) proficiency
  • Data analysis skills
  • Strong troubleshooting skills
  • Collaboration and teamwork
  • Training and support skills