Operations Team Lead Job Description

The Operations Team Lead plays a crucial role in leading and managing a team to meet operational targets and deliver excellent service. They collaborate with cross-functional teams to streamline processes and drive continuous improvement in operations.

Responsibilities

  • Lead and supervise a team to ensure smooth operations
  • Develop and implement operational policies and procedures
  • Identify and address operational issues and bottlenecks
  • Monitor and report on team performance and KPIs
  • Collaborate with other departments to optimize operational processes

Qualifications

  • Bachelor's degree in Business Administration or related field
  • Proven experience in an operations role
  • Strong leadership and management skills
  • Excellent problem-solving abilities
  • Good communication and interpersonal skills

Skills

  • Leadership
  • Operations management
  • Process improvement
  • Team management
  • Problem-solving

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