AR Caller Job Description Template
The AR Caller will be responsible for handling accounts receivable collections by contacting insurance companies and patients to resolve outstanding claims. This role requires excellent communication skills, attention to detail, and the ability to work effectively under pressure.
Responsibilities
- Contact insurance companies to follow up on outstanding claims
- Resolve payment discrepancies and ensure timely collections
- Maintain detailed records of collection activities
- Work with the billing team to identify and resolve payment issues
- Ensure compliance with company policies and procedures
- Provide regular updates and reports to management
- Handle patient inquiries and provide information regarding account balances
Qualifications
- High school diploma or equivalent
- Previous experience in accounts receivable or medical billing preferred
- Strong understanding of insurance policies and procedures
- Excellent communication and interpersonal skills
- Ability to handle stressful situations and work under pressure
- Proficiency with billing software and Microsoft Office Suite
Skills
- Accounts Receivable
- Medical Billing
- Insurance Verification
- Communication
- Problem-Solving
- Attention to Detail
- Microsoft Office Suite
Frequently Asked Questions
An AR Caller, or Accounts Receivable Caller, plays a crucial role in the healthcare sector by managing insurance claims and pursuing overdue accounts. They communicate with insurance companies to resolve claim denials and underpayments, ensuring timely reimbursement. This role demands strong communication skills, attention to detail, and a good understanding of medical billing and coding.
To become an AR Caller, one typically needs a high school diploma and some experience in billing or collections. Knowledge of healthcare billing software is beneficial. On-the-job training is common, but having certifications related to medical billing and coding can enhance job prospects and demonstrate a comprehensive understanding of the field.
The average salary for an AR Caller varies based on factors like location, experience, and the employer. In general, AR Callers in healthcare can expect a competitive salary aligning with industry standards. Experience, additional skills, and certifications in medical billing and collections can potentially increase earning potential within the role.
Qualifications for an AR Caller include a high school diploma and familiarity with medical billing software. Preferred candidates might also hold certifications in medical coding or billing. Strong analytical skills, attention to detail, and effective communication are essential, alongside proficiency in handling financial records and dealing with insurance companies.
AR Callers are responsible for following up on unpaid claims, resolving account discrepancies, and communicating with healthcare insurers. Key skills include excellent communication, problem-solving, and proficiency with billing software and medical terminologies. AR Callers must manage time efficiently and be detail-oriented to ensure claims are processed accurately and promptly.